Office/Reservations

** Office/Reservations  **

Position:Full time and Part time winter seasonal work

Duties & Responsibilities: 

Staff will be responsible for booking all Snow Sports lessons and other available products on offer such as Discover Madarao and Multi day day trips etc.

Reporting to Ski School director and or Ski School supervisor daily or whenever necessary.

Balancing of daily and weekly takings of all credit card & cash sales, then importing data into the system.

Requirements:

Staff should be able to demonstrate high customer service skills and have previous year’s work experience in their field and understand POS booking systems and have good calculating skills. Computer & office skills are necessary.

To be able to assess if a customer or staff member does not understand an instruction, policy or requirement and can explain this to them in different ways to make sure they understand. Must be able to think on your feet and adapt to changing situations & conditions. Must be punctual, responsible, well-groomed and a team player at all times and be prepared to help out and do other duties if required, not afraid to get their hands dirty and will go the extra mile.

Languages:

English is a must.  Some Japanese – Chinese language skills would be a huge bonus, but not totally necessary

This job includes:   Lift pass (Madarao)    Fleece